About Mercedes-Benz of San Jose

Searching for a Mercedes-Benz dealership near San Jose, Fremont, Milpitas, and Gilroy? Come to Mercedes-Benz of San Jose, and see our extensive showroom.

Our location features an extensive inventory of new, Certified Pre-Owned, and pre-owned Mercedes-Benz vehicles for sale, whether you're looking for a Mercedes-Benz A-Class or C-Class sedan, E-Class E 450 coupe, GLA 250 4MATIC® SUV, or anything in the high-performance AMG® line. Step into our showroom, where you'll be immediately greeted by our latest and most inspired Mercedes-Benz models. Not looking for a Mercedes-Benz car? We also have other exciting pre-owned cars, trucks, and SUVs available. Whatever your car buying needs, we've got you covered. 

New cars and new inventory aren't all our dealership has to offer. You'll also have access to exclusive Mercedes-Benz lease and finance specials to fit any MSRP to your budget, a state-of-the-art service center, and an experienced team of Mercedes-Benz certified technicians ready to assist you with your new vehicle, no matter what you need. We mean it when we say our service department is available to you. You can schedule a service appointment online or by phone at (408) 214-3009 for any scheduled maintenance, warranty work, or more extensive repair needs. Rest assured our technicians use only the best tools and parts exclusively engineered for your Mercedes-Benz.

Buying a pre-owned car? All of our pre-owned vehicles feature our Pre-Owned Vehicle 1Price. The price you see is the price you pay. No haggling. No back-and-forth. No pressure. Certified Pre-Owned cars also come with a standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty that are supported by all 300-plus authorized Mercedes-Benz dealers nationwide.

The J.D. Power Dealer of Excellence Program^SM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations.

Not all dealerships can qualify. Those that do must pass a three-step process:

First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.

Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) Study^SM.

Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices.

Those best practices include, but are not limited to:

• Listing vehicle inventory and pricing on the dealership website
• Negotiating in an efficient and transparent manner
• Offering a fair trade-in value
• Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

J.D. Power 2022 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit J.D. Power DOE.

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Mercedes-Benz of San Jose Recognized as a CARFAX Top-Rated Dealer

Mercedes-Benz of San Jose is being honored in the second annual CARFAX Top-Rated Dealer Program. The 2020 CARFAX Top-Rated Dealers received an average of 4.6 stars out of a possible five stars. The select group of dealers are being celebrated for their commitment to building consumer confidence through exceptional service and customer care.

"CARFAX has more than 2.2 million verified customer ratings and reviews for dealerships around the country," said Bill Eager, CARFAX Vice President of Dealer Business. "The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care."

"We at Mercedes-Benz of San Jose are incredibly proud to have earned this CARFAX Top-Rated Dealer recognition. It is a direct reflection of our commitment to provide the best experience possible to every customer we serve. From all of our team members, Thank You for making this possible!"

You can look for Mercedes-Benz of San Jose 2020 CARFAX Top-Rated Dealer badge on the CARFAX Vehicle History Reports they provide customers.

About CARFAX

CARFAX, part of IHS Markit (NYSE: INFO), helps millions of people every day confidently shop, buy, service and sell pre-owned cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Pre-Owned Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world's largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell - Show me the CARFAX™. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.