Mercedes-Benz Warranty

Mercedes-Benz New Vehicle Limited Warranty

When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. This basic comprehensive warranty starts on the sale date of the new vehicle, and lasts for 4 years or 50,000 miles, whichever occurs first. This includes both bumper-to-bumper and powertrain components, as well as rust perforation, emission components, and safety belts. These warranties protect you from defects originating from the factory and do not cover normal wear or maintenance costs. If you encounter issues with your new Mercedes-Benz, make an appointment with our authorized service center today so we can help diagnose the problem.

Mercedes-Benz Extended Limited Warranty

For added security beyond the New Vehicle Limited Warranty, a Mercedes-Benz Extended Limited Warranty plan tailored to your needs is available. Take the complexity and guesswork out of maintenance with Extended Limited Warranties that help eliminate deductibles, paperwork, and hassle. Choose from 1, 2, or 3 years of additional coverage beyond the standard New Vehicle Limited Warranty. Repairs will always be handled by factory-trained technicians using the latest diagnostic tools at any Mercedes-Benz authorized dealer. Depending on the repair, most dealers will provide a loaner vehicle. If your vehicle requires overnight repairs, you may also qualify for Trip Interruption reimbursements of up to $300 a day. Please contact our Mercedes-Benz service center for details.

Plug-in Hybrid Battery Limited Warranties

In Mercedes-Benz plug-in hybrid models, the high-voltage battery is covered by its own limited warranty. This component is covered for at least 6 years or 62,000 miles. However, this warranty is extended to 10 years or 150,000 miles for vehicles in some states (CA, CT, MA, MD, ME, NJ, NY, RI, and VT).

Frequently Asked Questions

What is the Mercedes-Benz warranty?

The Mercedes-Benz warranty is a comprehensive protection plan that covers defects in materials or workmanship from the factory. This warranty includes bumper-to-bumper and powertrain components, ensuring your vehicle operates as intended.

How long is the warranty on a new Mercedes-Benz?

The warranty on a new Mercedes-Benz lasts for 4 years or 50,000 miles, whichever comes first. This coverage includes a wide range of components, providing peace of mind for new vehicle owners.

What is covered under the Mercedes-Benz Warranty?

The Mercedes-Benz Warranty covers bumper-to-bumper and powertrain components, rust perforation, emission components, and safety belts. It protects against defects originating from the factory but does not cover normal wear and tear or maintenance costs.

How much does the Mercedes-Benz Extended Warranty cost?

The cost of the Mercedes-Benz Extended Warranty varies depending on the length and type of coverage you choose. Extended warranties can provide 1, 2, or 3 years of additional coverage beyond the standard New Vehicle Limited Warranty. For detailed pricing, please contact our service center.

What are the benefits of the Mercedes-Benz Extended Warranty?

The Mercedes-Benz Extended Warranty offers several benefits, including coverage for repairs by factory-trained technicians, the use of genuine Mercedes-Benz parts, and access to the latest diagnostic tools. Additionally, many dealers provide loaner vehicles and trip interruption reimbursements of up to $300 a day if overnight repairs are needed.

Is there a warranty for Mercedes-Benz plug-in hybrid models?

Yes, Mercedes-Benz plug-in hybrid models have a high-voltage battery warranty that covers at least 6 years or 62,000 miles. In certain states, this warranty is extended to 10 years or 150,000 miles, providing additional coverage for hybrid vehicle owners.

Does my Mercedes Certified Used Vehicle include a warranty?

Every Certified Pre-Owned (CPO) Mercedes undergoes a 165-point inspection before receiving the CPO title. Certified vehicles are covered by a comprehensive limited warranty that includes all bumper-to-bumper and powertrain components for 1 year and unlimited miles. Complimentary roadside assistance is also included for CPO vehicles for the duration of this limited warranty.

How can I schedule a warranty service appointment?

Scheduling a warranty service appointment is easy. Simply visit our service scheduling page and book an appointment at your convenience. Our authorized service center will ensure your Mercedes-Benz receives the care it needs.

Features and coverage are subject to change. Coverage may not be available in all states. Please contact Mercedes-Benz of San Jose to confirm availability.